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TrustOps AI

Last Updated: 11.12.2025

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TrustOps AI (“TrustOps AI”, “we”, “us”, or “our”) is committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, and share information when you access or use our website and services available at https://www.trustops-ai.com.

1. Information We Collect

In connection with providing our services, we may collect the following categories of information:

  • Account information, such as your name, email address, and company details

  • Communications, including messages exchanged with our support team

  • Subscription and billing information, related to your use of our platform

  • Usage data, logs, and analytics, reflecting how you interact with our services

  • Security and access data, including authentication records and activity logs

We do not store full payment card numbers.

2. How Billing Works

TrustOps AI operates as a subscription-based Software-as-a-Service (SaaS) platform.

Subscription Billing

  • Subscription fees are billed monthly in advance

  • Fees are based on your selected plan and enabled features

  • Subscription fees are separate from any payment processing fees

Payment Processing

  • Payment processing services are provided by third-party payment providers

  • TrustOps AI does not process payments directly and does not act as a bank or money transmitter

  • Our payment providers may collect additional information necessary to process payments and comply with legal obligations

Payment Data

  • TrustOps AI does not store full credit or debit card numbers

  • Payment information is securely collected and processed by our third-party payment providers in accordance with their privacy and security standards

3. Payment Information

All payment transactions are handled by external payment providers selected by TrustOps AI. These providers collect and process payment information, including payment method details, in accordance with their own privacy and security practices.

For more information, please review the privacy policy of the payment provider used for your transaction.

4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the TrustOps AI platform

  • Manage subscriptions, billing, and customer accounts

  • Communicate with users and provide customer support

  • Improve platform functionality, performance, and security

  • Detect and prevent fraud or unauthorized access

  • Comply with applicable legal and regulatory requirements

5. Sharing of Information

We may share information with:

  • Third-party payment providers, for payment processing and billing

  • Trusted service providers that support platform operations

  • Legal or regulatory authorities, when required by law

We do not sell personal information.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services

  • Fulfill contractual obligations

  • Comply with legal, accounting, or regulatory requirements

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction or deletion of your data

  • Object to certain processing activities

Requests may be submitted to info@trustops-ai.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of the Services constitutes acceptance of the revised policy.

10. Contact Information

TrustOps AI
Website: https://www.trustops-ai.com
Email: info@trustops-ai.com
Phone: +1 347 387 7610

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